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Marketing

Reach customers where they are

Email, SMS, WhatsApp, social media and events, all connected to your CRM so every conversation and campaign has context.

Talk to our Brisbane team (07) 2113 3633
Platforms we use
Problem 01

“Emails get ignored”

Open rates are falling and important messages are missed.

How we fix it

Email, SMS & WhatsApp campaigns

  • Email, SMS, WhatsApp and RCS from one platform
  • Two-way conversations, not just broadcasts
  • Preferences and opt-outs respected automatically
Problem 02

“Social media lives outside the CRM”

Comments, messages and leads from Facebook, Instagram and LinkedIn are handled in each app.

How we fix it

Social media integration

  • Social lead ads captured as CRM leads
  • Social messages handled in the shared inbox
  • Custom audiences built from CRM segments
Problem 03

“Events and webinars don’t feed the pipeline”

Registrations live in one tool, attendance in another and follow-ups never happen.

How we fix it

Event & webinar management

  • Registration pages and automatic reminders
  • Attendance and engagement synced to the CRM
  • Follow-up journeys for attendees and no-shows

What changes for your team

Higher engagement

Full context

More leads

Lower cost

Intercom, Infobip or both?

Intercom is built for conversational support and in-app messaging.

  • Intercom: the Fin AI agent, a help desk, a Help Center and in-app messages for customer service.
  • Infobip: SMS, WhatsApp, RCS and voice at scale, with journeys, notifications and verification codes.

Common use cases

Order and delivery updates

Appointment reminders

Lead qualification

Payment reminders

Common questions

Which CRMs can you connect?

We connect messaging to Dynamics 365, Salesforce, HubSpot, Zoho and GoHighLevel, using native integrations where they exist and APIs where they don’t.

Can we message customers on WhatsApp?

Yes. We set up the WhatsApp Business Platform through Infobip or Intercom.

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