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Field Service

IoT that tells you about problems before your customers do

Connect your equipment, vehicles and stock to your business systems.

Talk to our Brisbane team (07) 2113 3633
Platforms we use
Problem 01

“We only find out it’s broken when the customer calls”

Equipment fails without warning, so every repair is an emergency.

How we fix it

IoT devices & predictive maintenance

  • Device readings flowing into your CRM or field service system
  • Alerts and work orders created from rules you set
  • Failure patterns spotted early with predictive models
Problem 02

“Cold-chain stock spoils without warning”

Fridges, freezers and storage rooms are checked by hand once or twice a day, if at all.

How we fix it

Temperature & humidity monitoring

  • 24/7 temperature and humidity readings
  • SMS, email or app alerts when limits are breached
  • Automatic records for food safety and compliance audits
Problem 03

“Equipment goes missing between sites”

Tools, trailers, bins and hire equipment move between jobs and depots.

How we fix it

Asset location tracking

  • Live and historical location for every tracked asset
  • Geofence alerts when assets leave approved areas
  • Utilisation reports that show what’s earning and what isn’t
Problem 04

“Servicing is booked from memory”

Routine maintenance relies on someone remembering, or on a spreadsheet that’s rarely updated.

How we fix it

Planned & recurring maintenance

  • Service schedules based on time, usage or condition
  • Jobs created and assigned automatically
  • Full service history against every asset

What changes for your team

Less downtime

Less waste

Fewer losses

Easier compliance

Where we connect IoT

Retail

Field service

Tourism

Manufacturing

A tested way to deliver

We deliver IoT projects using the SureStep methodology, a proven approach to planning, building and rolling out business systems.

Common questions

Which sensors and devices do you work with?

We work with a wide range of commercial sensors and trackers for location, temperature, humidity, power and equipment status.

Where does the data go?

Readings flow into a secure cloud platform and then into your CRM, field service or reporting tools.

More Field Service solutions