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AI Agents

Customer-facing AI agents that help, around the clock

AI agents answer questions, resolve simple requests and take bookings on chat, SMS and WhatsApp.

Talk to our Brisbane team (07) 2113 3633
Platforms we use
Problem 01

“Customers wait in a queue for simple answers”

Customers wait on hold or in a chat queue to ask questions that have a simple answer.

How we fix it

AI customer service agents

  • Answers grounded in your own approved content
  • Simple requests completed end to end
  • Seamless hand-over to people for complex issues
Problem 02

“After-hours enquiries go unanswered”

Evenings and weekends are when many customers have time to get in touch.

How we fix it

24/7 chat, SMS & WhatsApp agents

  • Coverage on chat, SMS and WhatsApp
  • Leads and cases created in your CRM
  • Conversation history kept for your team
Problem 03

“Bookings need a person to arrange them”

Appointments, service visits and consultations are booked by phone during business hours.

How we fix it

AI booking & scheduling agents

  • Bookings made against live availability
  • Reschedules and cancellations handled automatically
  • Reminders sent before every appointment

What changes for your team

Instant answers

Never closed

Lighter workload

Better data

Common questions

Which platforms do you use for customer AI agents?

Intercom Fin, Infobip’s AI agents and Microsoft Copilot Studio, depending on your channels and existing systems.

Can customers always reach a person?

Yes. We design every agent with a clear route to a person.

More AI Agents solutions